Order Cancellation Policy

How cancel the order before dispatch?

To cancel the order the customer has to email the order details on info@zandj.pk or share the details on WhatsApp.


The order cancelation will be accepted before the dispatch within 24 hours.

How to cancel the order after dispatch?

If the order is dispatched and the tracking number is shared to the customer then we will charge you the shipping charges.

If the parcel is rejected by the customer on the door then what step will HapiNapi take?

If the customer rejects to receive the order at door step still they will have to pay the shipping charges.